The organization was introducing a new business model and numerous changes were required to make it happen. The need to introduce a change management centre of expertise became obvious to support the management team in its prioritization process and to provide all managers and employees a set of tools to better manage changes and develop their resilience.
Define a prioritization process that would take into account the organization’s capacity to carry out their projects and the capacity of the various sectors to integrate them. Put in place a new governance model. Develop a prioritization tool and support the management team in its appropriation. Set up a change management toolkit, redefine change management roles and responsibilities. Train and develop the skills of managers in change management. Develop internal trainers to support the training of all employees.
They now have a centre of expertise ready to support the organization in managing changes to come. A management team better equipped to prioritize change initiatives and concerned about their people capacity to integrate change.